Terms of service

The terms that apply when you book and take part in a Familiar conversation.

Draft: requires review before publication

This page is a working outline, not final legal text. It needs to be reviewed and completed, ideally with a legal professional, before the site goes live.

The service

To be completed: a description of Familiar as a non-clinical listening and conversation service, delivered one-to-one by private phone call.

Eligibility

To be completed: confirmation that clients must be 18 or older.

What the service is not

To be completed: a clear statement that Familiar is not therapy, counselling, psychotherapy, diagnosis, medical or mental health treatment, or crisis intervention.

Bookings and payment

To be completed: how bookings are made, confirmed and paid for.

Conduct and ending a conversation

To be completed: expectations for respectful conversation, and when a conversation may be ended.

Liability

To be completed with legal advice.