Privacy policy

What information Familiar collects, why, and how it's handled.

Draft: requires review before publication

This page is a working outline, not final legal text. It needs to be reviewed and completed, ideally with a legal professional, before the site goes live.

What we collect

To be completed. Intended scope: only what's needed to arrange a conversation, such as your name, email, phone number, and booking and payment records. Familiar does not ask for health histories, diagnoses or medication information.

How it's used

To be completed: arranging and confirming bookings, processing payments, and contacting you about your conversation.

Conversations

To be completed: whether any notes are kept, how they're stored, and for how long.

Limits to confidentiality

To be completed: any circumstances where information may need to be shared, such as legal requirements or serious risk of harm.

Third-party services

To be completed: payment, scheduling and email providers used, and where data is stored.

Your rights

To be completed in line with applicable Canadian privacy law (e.g. PIPEDA), including how to access or delete your information.